KSA confirms €700 deposit limits from October as part of protection drive

Dutch regulator to implement measures following consultations with stakeholders, with a lower €300 limit for young adults
The post KSA confirms €700 deposit limits from October as part of protection drive first appeared on EGR Intel.  

The Netherlands Gambling Authority (KSA) has confirmed that affordability checks and financial deposit limits will be implemented in a bid to improve customer safety.

The Responsible Gaming Policy Rule was released via the Netherlands’ official Government Gazette, the Staatscourant, today, 3 June.

The KSA said the deposit limits, among other policies, will come into effect from 1 October.

The regulator has announced that young adults, aged between 18 and 24, will be subject to checks from operators when trying to deposit more than €300 (£255) over a month to determine whether the player can afford that amount.

For those above the age of 24, that limit is set at €700.

If the operator finds that the player in question cannot afford to deposit that total, it must block any further deposits made for the remainder of that calendar month.

This update follows a report published by the KSA in September of last year in which 10 operators were asked how they interpreted the rules regarding duty of care.

Now, the KSA has made clear it will be ‘”stricter” when it comes to real-time monitoring of gambling behaviour. 

Operators will be obliged to detect, analyse and intervene within one hour upon suspecting excessive gambling from a user.

The KSA previously determined companies had been detecting problem gambling signals too late due to not overseeing customer activity in real time.

To judge the feasibility of this latest Responsible Gaming policy, the KSA consulted stakeholders including operators, trade organisations and addiction experts, and reviewed the 33 responses primarily focused on addiction prevention.

It has been a busy few months for the KSA as early May saw the Dutch regulator hand out a number of penalties to unlicensed operators.

Sarah Eternal was hit with a weekly fine of €280,000, up to a maximum of €840,000 while Casbit escaped with just a warning.

A week prior, two unnamed operators fell foul of the KSA’s advertising regulations after using role models as part of advertising campaigns. One online sportsbook offered customers the chance to win a shirt worn by a top-flight footballer, while another used images of a famous actor to advertise an online gambling game.

The post KSA confirms €700 deposit limits from October as part of protection drive first appeared on EGR Intel.

 

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